Career Opportunities:

Lead Systems Administrator

About the job

Overview:

We are a leading provider of managed services, and we are currently seeking an experienced and dynamic Technical Lead to join our team. As a Technical Lead, you will be instrumental in overseeing the technical aspects of our managed services, with a primary focus on Windows and Linux system administration, cloud platforms (AWS, Azure, GCP), and DevOps practices.


Responsibilities:

Leadership and Mentorship:
Lead and mentor a team of skilled system administrators and engineers.
Provide guidance and support to foster professional growth within the team.
Technical Expertise:
Demonstrate expertise in Windows and Linux system administration.
Design, implement, and maintain cloud solutions on AWS and Azure platforms.
Collaboration and DevOps:
Collaborate with cross-functional teams to implement and optimize DevOps practices.
Troubleshoot and resolve complex technical issues promptly.
Quality Assurance:
Ensure the delivery of high-quality managed services to clients.
Monitor and enhance the quality of the team's output.
Continuous Improvement:
Stay abreast of industry trends and emerging technologies to drive continuous improvement.


Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience in Windows and Linux system administration.
Strong expertise in cloud platforms, including AWS and Azure.
Hands-on experience with DevOps tools and practices.
Excellent leadership and team management skills.
Strong problem-solving and troubleshooting abilities.
Effective communication skills and the ability to work collaboratively.


Preferred Qualifications:

Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, and DevOps certifications.
Experience with containerization technologies (Docker, Kubernetes).
Scripting skills (e.g., PowerShell, Bash, Python).
Familiarity with ITIL or other IT service management frameworks.


Advantageous Skills:

Certification in Microsoft, AWS, and DevOps.
Experience in client coordination and management.
Proficiency in O365 and Kaseya.
Familiarity with network technologies such as CCNA and Cisco.

Email: careers@hashroot.com

Marketing And Business Development Intern

About the job:

We are seeking a highly motivated and enthusiastic Marketing & Business Development Intern to join our dynamic team. This internship position offers an excellent opportunity for individuals who are passionate about Business Development, Sales and marketing and eager to gain practical experience in a fast-paced, collaborative environment. As an Intern, you will work closely with our sales and marketing team to assist in the planning, execution, and optimization of digital marketing campaigns across various platforms.

Role: Business Development Intern
Experience: Nil / Fresher
Location: Remote (Anywhere)
Internship Period: 1 Month


Responsibilities:


Conduct Market Research: Assist in conducting market research to identify potential customers, industry trends, and competitors. Analyze data to generate insights and recommendations for sales and marketing strategies.
Assist in the development and execution of digital marketing campaigns, including content creation, social media management, email marketing, SEO, and paid advertising.
Collaborate with the marketing team to create engaging and persuasive content for various online channels, such as websites, blogs, forums, communities, social media platforms, and email newsletters.
Conduct research and analyze market trends, customer behavior, and competitor activities to identify opportunities for campaign optimization and improvement.
Support the implementation and monitoring of social media strategies, including content scheduling, community management, and engagement tracking.
Monitor website analytics and generate reports to evaluate campaign performance, identify key metrics, and provide insights for continuous improvement.
Stay up to date with the latest trends and best practices in digital marketing, search engine optimization, social media, and email marketing.
Collaborate with cross-functional teams, including design and content creation, to ensure brand consistency and deliver high-quality digital assets.
Assist in preparing sales collateral, presentations, and proposals for potential clients. Collaborate with the sales team to develop sales strategies, pricing models, and value propositions.


Duration and Compensation:

Candidates who performed really well or made the first conversion will be hired as Business Development Executives with Industry-standard salaries. During the internship program, candidates are eligible for commission-based remuneration for the businesses/sales that the candidates bring in.

Email: careers@hashroot.com

Talent Acquisition Intern

Duration : 2 Months

Work Type : Remote

Day-to-day responsibilities:

•Sourcing, screening high-quality candidates from Naukri, LinkedIn, other social media channels

•Talking to the right candidates & explaining the accurate job description; generate exact skill-set of candidates/applicants

•Enable smooth on-boarding of candidates by ensuring consistent liaison between your team and candidate pool.

•Scheduling Interviews

•Assist your team in handling end-to-end recruitment


Required Skills:

•English Proficiency (Spoken & Written)

•MS-Excel


Eligibility:

•Are available to Work from Home

•Can start Immediately

•Available for the entire duration of 2 months


Perks

•Certificate of Acknowledgement/Experience

•Letter of Recommendation

•Job offer, IF found to be an Exceptional Performer

Email: careers@hashroot.com

L3 Server Engineer (3-7 Years)

*B-Tech/BE

*Relevant 3-7 years of experience in Linux Server Administration Field
*Excellent Communication Skill in English (Both Written and Verbal)
*Knowledge in PHP, Perl and Bash Scripting
*Excellent Knowledge in Web Hosting Control Panels like Cpanel, Plesk, Direct Admin, etc
*Outstanding Troubleshooting Skills
*RHCE Certification is an added advantage.

Interested candidates are requested to send the updated resume to careers@hashroot.com with the subject line "L3 Server Engineer"

You can apply for job through Linkedin at https://www.linkedin.com/company/hashroot/jobs/

Email: careers@hashroot.com

L2 Server Engineer (1-3 Years)

*B-Tech/BE

*Relevant 1-3 years of experience in Linux Server Administration Field
*Excellent Communication Skill in English (Both Written and Verbal)
*Knowledge in PHP, Perl and Bash Scripting
*Excellent Knowledge in Web Hosting Control Panels like Cpanel, Plesk, Direct Admin, etc
*Outstanding Troubleshooting Skills
*RHCE Certification is an added advantage.

Interested candidates are requested to send the updated resume to careers@hashroot.com with the subject line "L2 Server Engineer"

You can apply for job through Linkedin at https://www.linkedin.com/company/hashroot/jobs/

Email: careers@hashroot.com

Server Administrator

Overview:

We are looking for skilled Server Administrators to join our dynamic IT team. Shortlisted candidates will undergo a one-month training period with salary. Only successfully completed candidates who showed good performance during the training will be offered permanent position in the company.

Job Description: As a Server Administrator, you will be responsible for managing, maintaining, and optimizing our international client's server infrastructure to ensure high availability and performance. You will work closely with our team to manage Linux and Windows servers for Data Centers, Web Hosting and ISPs, and provide 24/7 technical support.

Job Responsibilities:

Managing 24/7 helpdesk for Data centres and Web Hosting companies

Maintaining and monitoring Linux & Windows Servers

Proactively maintain and develop all Linux/Windows infrastructure technology to maintain a 24/7 uptime service

Maintain best practices on managing systems and services across all environments

Fault finding, analysis and of logging information for reporting of performance exception

Create and modify scripts or applications to perform tasks Installing, configuring and maintaining services such as Bind, Apache, MySQL, nginx, etc.

Troubleshoot server issues and outages.


Requirements:

Candidates must also have fluent English and good communication skills.

Knowledge of servers and common commands
Knowledge of DNS, Web server, FTP, Mail server, POP and SSH

RHCE certification is an added advantage

Knowledge of shell/bash scripting is an added advantage

Must be able to work on 24/7 shift.

Interested candidates are requested to send the updated resume to careers@hashroot.com with the subject line "Server Administrator"

Email: careers@hashroot.com

Technical Support Engineer

Job Description:

Are you passionate about providing exceptional customer service and solving technical issues? We are seeking a skilled IT Support Specialist to provide remote and onsite technical support to end users in a variety of small to medium-sized businesses. As an IT Support Specialist, you will play a crucial role in resolving technical issues reported by our clients. The ideal candidate will have a strong background in troubleshooting hardware and software problems, providing excellent customer service, and ensuring the smooth operation of IT systems.

Role: Technical Support Engineer
Experience: 1+ years
Workplace Type: Hybrid

Primary Responsibilities:
Provide the highest level of technical support to solve client technical issues.
Maintain customer loyalty through outstanding customer service.
Take ownership of issues, ensuring they are resolved efficiently.
Work both onsite and remotely to support desktops, laptops, printers, phones, servers, and network connectivity.
Open and log trouble tickets, tracking issues from identification to resolution.
Advocate for clients to better meet their technology needs.
Demonstrate a high sense of urgency and a "get-it-done" attitude.
Support customers over the phone in a remote setting and on-site at client locations.
Answer phones and emails, evaluate client requests, and respond quickly to their needs.
Troubleshoot and remediate hardware and software systems, preventing future problems.
Create detailed documentation on steps taken to identify and remediate issues.
Install, deploy, and troubleshoot primarily Windows-based computers.
Manage Windows Server environments, including installation, configuration, and maintenance.
Administer Active Directory, user management, and group policy implementation.
Ensure security and optimal performance of Windows Servers.
Implement and maintain server monitoring solutions to proactively identify and address potential issues.
Respond promptly to server alerts, ensuring minimal downtime and optimal performance.
Conduct regular server health checks and performance assessments.
Monitor network infrastructure to identify and resolve connectivity issues.
Implement network monitoring tools to track bandwidth usage, network latency, and overall network health.
Collaborate with network engineers to optimize network performance.
Develop and execute patch management strategies for servers and workstations.
Ensure timely application of security patches and updates.
Document and communicate the patching process to end-users.
Implement and manage backup solutions for data protection and quick recovery.
Regularly test backup and recovery procedures to validate effectiveness.
Define backup policies and retention periods in collaboration with stakeholders.

Overall Job Requirements:
Excellent customer service and communication skills.
Strong troubleshooting and problem-solving skills.
Working knowledge of Windows 10 and previous versions.
Experience with OSX, iOS, and Android is a plus.
Understanding of Windows machines in an Active Directory environment.
Familiarity with Microsoft Office 365 and common desktop software.
Ability to learn and troubleshoot industry line-of-business applications.
Knowledge of network fundamentals and TCP/IP.
Computer-related degree or certifications (MCITP: Desktop, A+, N+, CompTIA) are advantageous.
Ability to set priorities, solve problems, and handle multiple tasks in a fast-paced environment.
Clear documentation of work activities and accurate timekeeping.
Strong verbal and written communication skills.
Ability to work independently and as part of a team.
Managed Service Provider (MSP) experience is preferred.

Education:
Associate's degree or higher in any technology field or equivalent experience preferred (or currently pursuing your degree).

Interested candidates are requested to send an email to careers@hashroot.com with the subject line "Technical Support Engineer"

Email: careers@hashroot.com

Sales and Billing Executive

Overview:

We are actively seeking a Sales and Billing Executive to join our team, playing a vital role in the intersection of technology, customer service, and business operations. The ideal candidate will possess a technical background, strong communication skills, and a proactive mindset in handling client interactions, with a focus on servicing both UK and US clients.


Responsibilities:

Technical Proficiency:
Demonstrate a foundational understanding of hardware components and basic network concepts to effectively communicate with clients on technical matters.
Education and Experience:
Hold a technical degree in a related field, providing a solid background in technology applications.
Billing and Invoicing:
Skillfully generate accurate and timely invoices for products and services, ensuring adherence to billing policies and procedures.
Client Communication:
Professionally handle the sending of notices and termination notices, maintaining clarity and compliance with company policies, with a nuanced approach for UK and US clients.
Chat Handling:
Provide support via chat, offering assistance with server details and addressing basic technical inquiries from clients in the UK and US.
Proactive Issue Resolution:
Exhibit a proactive approach in addressing client issues, demonstrating the ability to navigate and resolve challenges with a positive and solution-oriented mindset.


Qualifications:

A technical degree in a relevant field.
Basic understanding of hardware and network concepts.
Previous experience in invoice generation and notice handling is advantageous.
Exceptional written and verbal communication skills.
Proven ability to proactively manage and resolve client concerns.
Strong communication Skill

Email: careers@hashroot.com

Digital Marketing Specialist

Overview:

HashRoot is seeking Digital Marketing Specialist to join our team. You will be leading our digital marketing team. You should use the latest digital media strategies and tools for marketing purposes. Online marketing management would be the core duty of this job. You will be required to publish blogs, video logs, websites, articles, etc. You will work out towards promotions and advertise our company and our products. By joining us, you should be able to enhance our clientele and promote the company’s vision.


Responsibilities:

Develop digital media strategies with business goals aligned with the company’s vision.
Maintain SEO regular keyword research and other best practices.
Run day-to-day social media and search engine optimization audits to ensure best practices are being used.
Create digital content for websites, blogs, articles, etc.
Establish our online presence and create brand awareness.
Create a unique brand identity online.
Create visual concepts for promotional activities.
Create and monitor Google Ads marketing campaigns and coordinate with the graphics team to create engaging display ads.
Spread the company’s message through social media and other online mediums.
Increase the company’s sales through online marketing.
Improve customer engagement using various marketing strategies.
Supervise ROI and KPIs.


Requirements:

Proven work experience as a Digital Media Specialist or Digital Marketing Manager.
Professional certifications like Digital Marketing Fundamentals and Digital Brand Management will be an advantage
A portfolio mentioning the projects undertaken so far would be preferred.
Hands-on experience in Semrush, MOZ, Ahrefs, Google Analytics, Ubersuggest, etc.
Knowledge of HTML and web publishing.
Quality content generation and management skills.
Effective leadership and time management skills.
Strong written and verbal communication skills.
Outstanding analytical skills.
Attention to detail.
Ability to multitask.

Email: careers@hashroot.com